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Safety and Care Instructions

marks)! Please do not use microfibre cloths or steam cleaners. A test in a non-visible Tolerances cause for complaint. Source: RAL-GZ 430/4. “Stiftung Warentest” recommends using
location would be advisable. Caution: Always pay attention to the detailed manu- Tolerances cannot be avoided in furniture during industrial mass production and the seats as evenly as possible so that the appearance can adapt itself to your sit-
facturer’s information on the product! The warranty/guarantee does not cover dam- for technical manufacturing reasons. The majority of tolerances are laid down in ting habits. If you do not like or even reject this soft appearance, you should choose
age caused by external products such as steam cleaners, impregnation and cleaning the quality and test conditions RALGZ 430/4 of the “Deutsche Gütegemeinschaft sitting and lying furniture with “firm” padding.
material that is not recommended by the manufacturer, marking caused by jeans Möbel e.V.” with the “Golden M” quality symbol. If the deviations (tolerances) are in
and other textiles which are not colour-fast, Velcro tape on leisure clothing and other the insignificant range with regard to colour, dimensions and structure as far as the Tools
stuckon substances containing sugar, acid, plasticiser, bleach or solvent, alcohol national and international standard is concerned, no defect is present. These are Only use the fittings, tools and materials prescribed by the manufacturer. Failure to
residue, adhesive tape of any kind (e.g. Sellotape). “product-specific characteristics”. These are acceptable production and manufac- do this usually invalidates the warranty. In case of doubt, consult an expert.
turing deviations – almost always minor visual deviations which have no effect on
usage, benefit, functionality, safety and service life.
Differences in seat firmness
Seat comfort can differ within an upholstered suite. Construction and shape often Maintenance
mean that it is not possible to give each element used the same suspension (e.g. in In this case, the manufacturer’s instructions on the product must always be fol-
the case of corner and linking elements, ottomen, different basic geometric shapes lowed! Daily use leaves traces behind. It is important for spilled liquids or contami-
and end elements etc). It is also possible for seat firmnesses to appear different, al- nation (e.g. fruit juice, alcohol etc.) to be dabbed off immediately with an absorbent
though the upholstery is the same. (Foam may have technical tolerances of +/-15 % kitchen towel or clean cloth/dishcloth – not rubbed, so that the liquid cannot pen-
within its unit weight). For this reason it is essential to carry out an intensive “sitting etrate the surface. Do not use microfibre cloths. Do not rub on the spot, and do not
test” prior to making the purchase. For manufacturing reasons, the tolerances in the use furniture cleaner containing silicone. Never remove damaged areas using sol-
foam material may be larger if it is new. The seat cushion and the backrest cushion vents (e.g. stain remover, turpentine, petrol, and certainly not a steam cleaner).
are generally only uniform in sections of the upholstery with the same shape and
size.
Ripple and hollow formation (crease formation)
Location Definition of term in accordance with RAL-GZ 430/4: “A ripple is a deformation that
Upholstered furniture items, tables, functional furniture etc. must be horizontally deviates from the original upholstery surface. A crease is a ripple with a kink”. The
aligned and straight when it is set up or installed. Small height differences due to measuring method and the tolerances can be found in RAL-GZ 430/4. With so-called
uneven floors or unevenness during installation can lead to consequential damage “sitting in” or “lying in” the seat firmness and the appearance usually change after
to the subframe after weeks or months, e.g. cracking or squeaking noises. In order to even a short period of use. The seat firmness reduces depending on the type and
protect your floor from scratches, the respective floor covering must be protected duration of use. The body weight of the person(s) using the furniture also plays a
with an additional underlay (e.g. felt glides). part. This is a normal process which all upholstery goes through. In order to achieve
even seat firmness for as long as possible, it is important to switch your favourite
Fabrics places on upholstered furniture. Otherwise one-sided ripple or hollow formation
For detailed fabrics information, please view these pages as well as our website. The may occur. This development is supported by the fact that the covering materials
range of available textile covering material is increasing all the time. You should not stretch more or less under the influence of body weight and heat and cause “ripples”
make your decision on the basis of appearance alone, but also in terms of usage, to form. These visual changes have little influence on usage, functionality and ser-
cleaning and care etc. Your individual requirements and the size of your household vice life, and are not a defect. Regular plumping of the coverings and cushions are a
are also decisive. Attention must be paid to the different qualities and product infor- part of normal duty of care. The “ripples or creases” can be measured by specialists
mation from the manufacturers. Do you have any pets? Please remember: there is or experts exactly and in accordance with regulations. Exception: This procedure
no such thing as cat or claw-proof covering material! Advice therefore is extremely for determining the ripple may not be carried out on “very loose” models, since for
important when buying upholstered furniture. design reasons the cut of the covering has been kept somewhat bigger or the up-
holstery structure contains softer materials (e.g. down coverings, extremely delicate
padding, mat coverings, belt spring base etc.). The guideline values cannot be used
in this case. The ripple formation may be more pronounced here, without being a

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